Rapid Response

Rapid response is a service provided by Blue alien allowing you to have technical support 24/7 for a low monthly fee of £20. Below is a list of services you would receive.

• 24/7 phone support
  We will provide you with our mobile and land line numbers. You can ring these at anytime 24/7 for technical support.
  


• No charge repair
  Any repair work required to get your site back online is totally free of charge.
  
  
• Emergency website backup
  We will make a backup of your site every month. This allows you to have confidence that if anything did go wrong we can 100% guarantee to have your website backup online within 4 hours.
  
  
• Rapid e-mail response
  Your e-mails are highlighted when then reach us allowing us to respond to your questions first.
  
  

If you are interested in this service please contact us via e-mail stating you are interested in the rapid response